Let it Snow Gnome

The Perfect Night Out

• Fun Atmosphere

  From the moment you walk in, the mood is light, the music is fun and the conversation comes easy!

• Easy to Do

  You don't need to be a seasoned painter — we make it easy for everyone to find their inner artist!

• Sit Together

  You'll get seats with all your friends, even if you book separately. Just tell us your friends' names when you register.

• Paint Your Way

  There's no rule that says you have to follow the artist's steps. It's your art, so paint it however you like!

Frequently Asked Questions

Check out our FAQs to learn more about what to expect from your Pinot's Palette experience or feel free to call the studio to speak to a member of our staff.

• How do I sign up for a class?

  Signing up is easy. Click the "Event Calendar" link on the top of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order.

• What are your normal business hours?

  We have office hours during Freestyle Afternoons 2-6 pm Wednesday and Friday. Paint Kits may be picked-up on Saturdays 2:30-6pm in addition to our regularly scheduled public classes. For days without office hours, we will be in an hour or so before and after the scheduled class. When in doubt, look at our Event Calendar: https://www.pinotspalette.com/federal-way/events. Our studio is always available to host your Private Event 7 days a week. Please reach out at federalwaywaus@pinotspalette.com with any inquiries.

• What is the cancellation and refund policy?

  Pinot's Palette cancellation and refund policy is as follows: Customer cancellations prior to 24hrs of class will receive a transfer credit valid for 60 days. Transfer credits may not be extended. In-studio classes cancelled by the business due to mandated government shutdown, inclement weather or other emergencies will automatically be replaced with a live virtual class or class recording and paint kit, available for pick-up at the studio or delivered for $10 shipping fee. In the event that an alternate format for the class is unavailable, a transfer credit will be issued. Customers may obtain a refund for the class transaction amount minus a fee to cover administrative labor and merchant services costs associated with card transactions. A $10 Service Fee will apply to all requested refunds $200 and under, or 6% of sales total over $200. There are no refunds for Paint Kits or any virtual class once the video link has been sent to the customer (day of the scheduled event for virtual events purchased from the calendar).

• Can I bring my teenagers or kiddos with me to paint?

  Our Federal Way location hosts painters of all ages. Evening classes are more adult-themed, but are not limited to any specific age group.

• I purchased a Painting Kit, when can I come pick it up?

  Our dedicated hours for Painting Kit pick-up for our To-Go Kits and Virtual #PinotLive and On Demand classes are Wednesday and Friday 2-6pm, Saturday 2:30-6pm, however kits may also be picked up other hours when we are in the studio. Check our normal business hours and Class Event schedule or please email us at federalway@pinotspalette.com for other Painting Kit pick-up times.