GET READY TO PAINT & HAVE FUN!
WE CAN'T WAIT TO PAINT AND HAVE FUN WITH YOU.Please review the details below to ensure a great experience!
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AGE
*Refer to your specific class description for age restrictions.
*FRI & SAT NIGHTS: 18yrs+ ONLY
*I'm sure your baby/toddler is the sweetest, but please leave your darling little ones at home since this is an adult atmosphere.
*Little Brushes is our Family Friendly option for ages 7+ ONLY
FOOD
*We offer a light menu of charcuterie platters, snacks, and non-alcoholic beverages.
***PLEASE DO NOT BRING FOOD ITEMS and NON-ALCOHOLIC BEVERAGES INSIDE THE STUDIO***
**A $10 surcharge per item for outside food and beverage items will be applied.
*Click the link at the bottom of the page for menu items.
BEVERAGES
*We invite you to bring chilled wine, beer, or champagne to sip while you paint...Please drink responsibly.
*Non-alcoholic Wine, Water, Juice, and Sodas may be purchased.
*We provide glasses and bottle openers.
*We do not provide ice. Please bring chilled beverages.
*Hard liquor (tequila, vodka, etc.) is prohibited by law. That includes mixed drinks with hard liquor.
ARRIVAL
*We start painting promptly at the painting time. PLEASE ARRIVE ON TIME!
*The doors open 20 minutes before the start time. Arrive early to get settled in.
**Click the link at the bottom of the page for MAP AND DIRECTIONS to the best parking and access to the studio.
*We suggest using this map to prevent getting lost or delayed.
LATECOMERS
*Anyone arriving 15 min or more AFTER the start time may have to catch up on their own without assistance, at the artist's discretion.
*Studio credits are not offered to guests who arrive late or are no-shows.
CANCELLATION POLICY
*REFUNDS ARE NOT ISSUED for any reason, but you may be eligible for a studio credit.
STUDIO CREDITS
*To receive a full studio credit valid for 60 days:
*PARTIES OF 1-3 must provide notice 48 hrs in advance.
*GROUPS OF 4 OR MORE must provide 7 days' notice (unless otherwise noted).
Please email us at cherryhill@pinotspalette.com to cancel. We do not accept cancellations by phone.
LATE CANCELLATIONS / NO SHOW
*Refunds or studio credits are not offered for late cancellations.
*Due to studio preparations, we won't be able to reply to same-day cancellation notices.
*The purchaser may transfer their reservation to a friend.
Please email your friend's name at least 3 hrs before your paint time.
INCLEMENT WEATHER/STATE OF EMERGENCY
*In the unlikely event our studio cancels for reasons beyond our control, we will convert your reservation to a studio credit valid for 60 days and redeemable for an In-Studio painting session or a Take Home Paint Kit.
*However, if you decide to cancel due to inclement weather when we do not cancel, we will issue you a studio credit to be used within 14 days.
*Paint Kits have all the supplies needed with a step-by-step video recording to create your masterpiece in the comfort and safety of your home.
*Thank you for understanding!
SEATING REQUESTS:
*We will do our best to accommodate special seating requests, but ONLY if you sign up early and include it in the seating request, or email cherryhill@pinotspalette.com at least 5 days in advance.
*If you see "10 seats left" displayed on your painting choice, we can not accommodate requests to sit up front.
*If you register days after your group, we will do our best to sit you with or near them...it's best if you all register together.
*High-top tables are located towards the back of the room.
Don't worry! Our TVs provide an up-close view of the stage, and our artists are happy to provide one-on-one assistance.
VIDEO RECORDING
*To protect the privacy of fellow painters and our proprietary information, please refrain from recording the session or "Going Live" on social media.
*Contact us if you have questions or concerns Ph: 856-312-3727 Email: cherryhill@pinotspalette.com
BY COMPLETING THE CHECK-OUT PROCESS, YOU ACKNOWLEDGE & AGREE TO OUR POLICY.
We are excited about the opportunity to Paint and Have Fun with you...CHEERS!🍷