ALL SALES ARE FINAL. - Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 48 hours’ notice (2 business days’ notice is required for cancellation of private event reservations) your payment will be turned into a store credit that can ONLY be used for a future class within 30 days. Please email us (sanbruno@pinotspalette.com) to cancel. If you no-show for a class that you have a spot reserved, or don't give at least 48 hours’ notice (2 business days’ notice for private events), you forfeit your reservation payment. By completing the check-out process you agree to this policy. Seats are transferable, but you need to notify us at least 3 hours prior to a class with the name change. CLASS MINIMUM: If a public class does not meet the minimum of 10 painters, you may be notified and we will fully refund or reschedule your class.