Frequently Asked Questions
I have a friend who just wants to watch? Can they?
Unfortunately, we don’t allow non-participants to join because we don’t always have space for them. Tell they they’ll have a great time if they do!
I can't make the class I registered for. What are my options?
ALL SALES ARE FINAL. No refunds will be granted. Class credits may be obtained by contacting our studio at least 8 HOURS in advance your scheduled event. If you do not contact us 8 hours in advanced to your scheduled event, you can transfer your seat to another painter. NO EXCEPTIONS. Credits expire after 60 days. No Shows result in NO class credit. NO EXCEPTIONS. To cancel you can send us an email at temecula@pinotspalette.com or give the studio a call or text at 951.331.3301.
What are the age restrictions?
Some classes are kid specific but our regular public classes have the following requirements: guests ages 14-17 years old with a painting adult are welcome to attend this event, or 18 years old and up are welcome to attend.
Can I bring my own beer or wine?
No, BYOB is not allowed due to California law. We do have a beer and wine bar on site that serves reds, whites, sparkling, beer and cider by the glass or by the bottle for purchase.
Can I bring in a non-alcoholic beverage?
No outside beverages are allowed except for water. We do offer water bottles and soda for purchase.
How do I make sure I get to sit next to my friends?
When you make your reservation, there is a box that will ask who you want to sit next to. Be sure to put your friend's names on there so you can all sit together.
I have no artistic talent. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to complete your masterpiece by the end of the class.
What should I wear to class?
Dress casual or dress up! Either way we will provide you with an apron.
What do I need to bring?
We will supply all of the art supplies and an apron and we have wine and beer for purchase.
Do you take walk-ins at the time of your public events?
Reservations are strongly encouraged, but yes, if we have available seats and we haven’t started yet, we are happy to have you!
Do you have a private party room?
Yes, we have a private party room that can accommodate up to 24. The private party room can be used for events like birthday parties, anniversary celebrations, holiday parties, corporate events, team building events or any other special occasion.
Can I bring food to the class?
Yes! You can bring your own snacks during class.