Frequently Asked Questions
When should I arrive for a party/class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What should I wear?
No dress code here...dress casual or dress up. We will provide you with an apron, but painters have been known to get involved in their work of art..
Do I need to know how to paint, because I don't!
Absolutely not! Our artist will guide you step by step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of the class. There are no mistakes, but acrylic paint dries quickly, making mistakes easy to fix and perfect. We will help you step by step!
What should I bring with me?
We provide the canvas, easel, brushes, paints and apron for the class. All you need to bring are any drinks and/or snacks you might want during the class. We also provide the wine glasses, corkscrews, ice buckets, plates, napkins and silverware too.
Is there reserved seating?
Yes, we'll have your easel set up for you at your spot before you even arrive for class. If you have friends attending the class and you want to sit together- let us know when you book the class. If you forgot to tell us at booking, just email us at Summitnj@pinotspalette.com - please give us at least 24 hours notice.
Can I bring something other than wine?
The studio is BYOB so no hard liquor is permitted. You may bring wine, champagne, beer and non-alcoholic beverages as well as any food and/or snacks of your choice. Cold water is always available. There will be a large ice bucket to put wine or beer in during the class. We expect all painters to be responsible with alcohol on and off the premises.
Can I bring a friend along with me to watch me paint?
Unfortunately seats are limited. We do not allow people to attend our painting classes without a reservation. And there's no fun in just watching....get your friend to make a reservation to paint, drink and have fun with you at the studio!
When is the monthly calendar posted?
We try to post at least two month's of classes in advance. If you'd like to receive an email when our new calendar is posted, be sure to add yourself to our email list.
How does reschedules work?
When given a "reschedule" - that reschedule is good for up to 30 days, unless specifically changed by the owner.
What is the cancellation policy for a public class?
If you have a reservation for a public class and you can't make it, a class credit can be issued with at least 48 hours’ notice before the start of a class. Loss of payment will occur if no notice is received, or if notice is received with less than 24 hour notice. For inclement weather, we will issue you a class credit, with at least 4 hours’ notice before the start of a class. Groups of 3 or more require 5 days’ written notice of cancellation, via email at Summitnj@pinotspalette.com to be eligible for a reschedule (if we make an exception and make a refund, a processing fee of $10 per seat will be charged). By completing the purchase you agree to this policy.
What is the cancellation policy for a private party or corporate event?
A minimum of 14 days advanced notice is required in order to cancel or reschedule your party and receive a refund of your deposit. If the party is cancelled with less than the required advance notice, the deposit may be forfeited. A deposit placed less than 14 days before the party date will not be eligible for a refund.