Frequently Asked Questions

What is your age policy?

We are an all ages art entertainment studio and our evening classes are geared towards adults. We do have kid’s specific classes for children, teen only events and family classes available. All Adult public events are ages 18+. Any guest under age 16 must be accompanied by an adult. All guests must be at least 21 years of age to purchase or consume alcohol.

How do I sign up for a class?

Its as easy as clicking on "Find A Location" at the top of the screen, select your location, and click the "View Full Calendar" link. This will display the calendar for that location. Select which painting you would like to paint and click "Add To Cart" Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.

What days are classes held?

Classes are held almost everyday - view our class calendar to find out more!

What Is your cancellation policy?

Due to the custom nature of all our classes, no refunds will be issued for reservations. However, if you cancel with at least 24 hours’ notice your payment will be turned into a credit that can be used for a future class within 60 days. If you no-show, or don't give at least 48 hours’ notice, you forfeit your reservation payment and will not receive a credit. Seats are transferable, but please notify us at least 3 hours prior to a class with the name change.

Can I bring my own alcoholic beverage?

No. South Barrington does not allow BYOB. But we do have a well stocked bar at our studio.

Where are you located in the Arboretum?

We're located next to the Star Cinema Grill

Will you donate to our cause?

Pinot’s Palette takes pride in helping the community with as much as we can. If your event would like to have Pinot’s Palette donate, please contact us at donations@pinotspalette.com and someone will be able to help you.

The website looks different, how do I get to the South Barrington calendar?

We have updated the look of our website, we hope you like it. Getting to the South Barrington location calendar is easy as clicking the "Locations"” button at the top of the screen. Select the location "South Barrington". And finally clicking the "Event Calendar" tab to the left will bring you to the calendar.