REFUND/CREDIT POLICY: If you cannot attend your scheduled class, please contact at least 24 hours in advance. We will be happy to issue a studio credit that can be used toward a future class registration (to be used within 60 days). No credits will be issued if less than 24 hours’ notice is given (includes no shows). More than 24 hours in advance, you may obtain a refund for your class transaction amount minus a fee to cover merchant services costs associated with card refund transactions. A $10 Service Fee per transaction will apply to all requested refunds $100 and under, 10% of sales total over $100. There are no refunds for Paint Kits, video kits or virtual kits once ordered.