Frequently Asked Questions
Is there an age limit?
Our studio Elk Grove is open to all ages. Please check the event calendar for age appropriate paintings and Little Brushes classes. Please Note: Other Pinot's Palette locations are 21+. Please check with each location on their age restrictions.
How do I sign up for class?
Signing up is easy. Click the event calendar tab to view our current schedule. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Is there reserved seating?
Yes, we have reserved seating. If you have a friend or group that you would like to sit with, enter their names in the seating request box at check out. Feel free to email us at firstname.lastname@example.org if you have questions. We can not hold seats without payment in full.
How early can we arrive?
We open the doors 30 minutes before class starts
Where are you located?
We are on Elk Grove Blvd, in old town Elk Grove across from Bank of America.
Where do we park?
You can park in front and in rear of the building
Is beer or wine included or can I bring my own?
California liquor laws do not allow us to include alcohol with the painting class fee. We feature local wine, craft beer, hard cider and nonalcoholic beverages for purchase by the glass or bottle. BYO Wine allowed with nominal $10 corkage fee. Don't forget your ID!
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: • A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You also have the options to transfer to a different class or receive a studio credit • If notification is received at least 24 hours before class start you will receive a complimentary credit for a future class • This cancellation policy applies to parties of 4 or less. For cancellation of a party of 5 or more, a minimum of one week's notice is required for a refund or to reschedule. If you no-show for a class that you have a spot reserved, or don't give at least 24 hours’ notice, you forfeit your reservation payment. By completing the check-out process you agree to this policy.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to sign up for our newsletter.