Frequently Asked Questions

Due to the custom nature of our parties and classes, refunds are not issued for reservation cancellations. Should you need to reschedule your reservation and provide at least 24 hours notice, your reservation will be transferred to a studio credit that can be used only for a future paint party reservation at our Woodridge studio. Please email us at Woodridge@pinotspalette.com if you need to cancel. If you 'no-show' for a party or class that you have a spot reserved, or do not give at least 24 hours cancellation notice, you forfeit your reservation payment.

Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.

We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase cocktails and wine.

Of course! Please use our seating requests space while making your reservation to place the name of your group. You can also email us at Woodridge@pinotspalette.com at least 24 hours in advance M-F and let us know who you’d like to be seated with.

We recommend you arrive 10 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.

Yes, we are an art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: 14 to 17 years old with an adult at afternoon and evening classes. Must be 21 to purchase alcohol. Check our calendar for kids classes where the age requirement is six and up. We recommend six and up for our Open Studio Events.

No, unfortunately we do not allow observers in our public classes. All attendees must have a paid seat.

It's as easy as clicking on "Find A Location" at the top of the screen, select your location, and click the "View Full Calendar" link. This will display the calendar for that location. Select which painting you would like to paint and click "Add To Cart" Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.