Due to the custom nature of our classes, ALL reservation sales are FINAL. However, if you need to change your class reservation with more than 48 hours’ notice to your class, we can give you a class credit back to our studio to use at any time or at any of our three Tulsa area locations. If you need to change your painting reservation with less that 48 hours but more than 24 hours’ notice, you will be allowed to transfer to another class that we have posted on our calendar. If it is less than 24 hours’ notice, for any reason, you can send someone else, or forfeit your reservation payment and will not receive a class credit. If the class has occurred and you did not properly notify us 48 hours before the class was held, you will not receive a credit or a transfer. Please email Riverwalk@pinotspalette.com with any questions. For all PRIVATE PARTY deposits, there is a 2-week prior notice required to cancel. If it's less than that, you can move the party with at least a weeks' notice to a different date. Every party gets one date change, if a second date change is required, deposit will be forfeited. For our PROJECT PET events, once a photo is submitted, there will be no refunds as the canvases are individually custom made. If you cannot make it to the Project Pet event, you can still pick up your canvas.
