We do not process refunds. If you cannot attend the class that you are registered for, we can reschedule your class to a new class within 30 days of the original event date, given the add-on was selected during purchase. You can purchase the add-on afterwards too, please reach out to fortcollins@pinotspalette.com so we can help you out. Only the amount paid will be transferred, coupons and other credits cannot be moved to another class. All credit requests must be made by email and approved by Pinot's Palette managers. The cancellation policy for Project Pet is 1 week before the class date to request to move your reservation. Reservations may only be moved once. This cancellation policy applies to all public, and off-site parties. Private Parties deposits will not be refunded if the party is cancelled or if you have less than 8 painters.